Learn about how we  dazzle and delight
Learn about how we  dazzle and delight

About Twinkle

Choose a theme and size, place your order online, and we’ll prepare, deliver, and install everything at your location — stress-free.

We currently deliver in Riyadh, and will be delivering to other cities very soon!

- Standard themes: at least 24 hours in advance

- Custom themes: minimum 48 hours, ideally 5 days

Yes — delivery and installation are always included.

Usually 10 – 20 minutes, depending on size and add-ons.

Yes! Message us on WhatsApp after placing your order and we’ll personalize it for you.

Absolutely — we can deliver directly to the recipient and include a custom card.

Message us on WhatsApp — if items are available, we’ll try to arrange same-day delivery.

No — everything is yours to keep.

Yes! You can also order through The Chefz app, where we offer different package sizes, gifting options and 3-hour delivery.

Contact & Support

+966 50 524 0608 on WhatsApp — we’re always happy to help!

Our team is available every day from 8:00 AM to 10:00 PM to help with orders, ideas, or last-minute changes.

+966 50 524 0608 on WhatsApp — we’re always happy to help!

Delivery & Pickup

Choose your preferred delivery slot:

1:00 PM - 4:00 PM

4:00 PM - 10:00 PM

A flat 25 SAR delivery and installation fee applies to all orders.

No — delivery only.

Once your order is confirmed, our support team will update you when your delivery is on its way.

Orders & Customization

Yes! After placing your order, share your order number and Arabic message with our support team, and we’ll include it for you.

Yes! Depending on availability, Just ask our team before placing your order.

Themes & Products

We offer 3 sizes to suit every celebration:

Nice: 2m X 2m

Amazing: 3.5m X 2m

WOW: 5m X 2m

Prices vary by theme, size, and cake option. You can view pricing directly on each theme’s product page.

Yes! We offer cake, cake stands, table sets, water bottles, balloon arches, entrance board, coloring walls, and much more!

We collaborate with trusted local bakers to provide delicious cakes that match your chosen theme perfectly.

The duration of float times for helium-filled latex balloons can vary based on their size and style, typically ranging from 24 to 48 hours. When placing balloon orders, we advise scheduling delivery for the same day as your event to ensure they remain inflated.

For the best results, Twinkle recommends keeping your balloon setup away from direct sunlight, heat sources, sharp objects, and textured ceilings such as tile, wood, or popcorn finishes.

Payments & Refunds

We accept online payments through our website, Mada, ApplePay, Visa, and Mastercard.

Please refer to our Terms & Conditions.

7–10 business days.